Search results for "Software quality control"
showing 7 items of 7 documents
QUALITY SYSTEM FOR PRODUCTION SOFTWARE (QSPS): AN INNOVATIVE APPROACH TO IMPROVE THE QUALITY OF PRODUCTION SOFTWARE
2013
A quality system for production software should be part of the quality management system of an organization and can be expressed as objectives in the form of processes, procedures, tools and responsibilities, designed and developed to fulfil the quality requirements. These usually are addressing the customers (external or internal), compliance with standards (effectiveness) waste reduction and better use of resources (efficiency) for continual improvement. Such systems are designed according to the requirements of the standards for quality management, software engineering and information security. Quality systems themselves could not provide all necessary means for driving the organization…
Quality for Global Knowledge-Intensive Organizations: A Step-by-Step Guide
2009
Learning and education as well as knowledge-intensive work processes have become more and more internationalized. Knowledge workers are distributed around the world, study programs are exported across borders, and learners work in globally distributed groups. However, the quality of their work differs in many cases. In this paper, an approach to manage quality within the process of internationalization for globally distributed knowledge-intensive organizations (such as universities) is presented. A particular focus is the field of e-Learning. The key quality factors for internationalization of global learning are defined and examples for quality criteria resulting from these factors are int…
Quality System for Production Software as Tool for Monitoring and Improving Organization KPIs
2013
In this paper we propose a solution as support for quality systems for production software. The motivation behind this study was to reduce that cost in the production area caused by gaps in the quality of the production software. Our proposal: QSPS (Quality System for Production Software) is offering support in the "vulnerable points" of these quality systems which usually generate nonconformities and have proved to be difficult or impossible to control. QSPS is a method in seven steps or modules that integrates also software tools, templates, checklists, evaluating tools elaborated complying to products, process and system quality standards. If other analyzed methods like: Scrum, XP, Fuzzy…
The Comparison of Software Reliability Assessment Models
2015
Abstract The reliability of the software represents one of the most important attributes of software quality, and the estimation of the reliability of the software is a problem hard to solve with accuracy. Nevertheless, in order to manage the quality of the software and of the standard practices in an organization, it is important to achieve an estimation of the reliability as accurate as possible. In the present work there are described the principles and techniques which underlie the estimation of the reliability of the software, starting from the definition of the concepts which express the attributes of software quality. It is taken into account the issue of the estimation of a software…
Issues in e-learning quality assurance
2011
As a decisive factor, the future of any discipline rests on quality, and e-learning is no exception. Due to its multidisciplinary nature, the contribution from various fields such as education, technology, and economy are needed to achieve quality, thereby creating rich learning experience. Undertaking such a task is challenging according to Pawlowski and Ehler (2006) because "it is necessary to find a valid perspective and definition of quality. This requires an answer to the question for which processes of educational scenario quality development has to be carried out, which quality and according to which perspective it is defined." Being diverse and situational/context dependent, there s…
Quality Indicators in Reference to the Evaluation of the Quality Management of Services in Local Public Administration
2014
Abstract The paper proposes to show evidence in measures of quality through quantification of the level of current performance of an organization, like local public administration, in accordance with performance standards. The evaluation of quality measures the difference between the expected performance and the actual performance, to identify and improve the quality of the local public administration. Standards of performance could be set for different dimensions of quality. For example: the quality of managing documents, the products, processes and services requires the gathering and analysis of information, set in measuring terms. In a few cases the measuring of quality as percentage of …
Which Test Artifacts Testing Service Providers should Reuse and How? Experiences from a Case Study in the Chinese ICT Sourcing Market
2011
Software testing service providers are facing new requirements to shorten service times, lower costs, and increase service customization and quality. Reuse of test artifacts is a possible solution that can help providers to meet the requirements because reuse can improve software quality and productivity. However, the extant literature does not explain in depth which test artifacts should be reused and how. This paper focuses on ICT-enabled sourcing of software testing services in the Chinese market to identify the most important reusable test artifacts. There are two reasons for this research. First, most Chinese service providers are small or medium-sized and have to overcome obstacles su…